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FAQ

We often get phone calls from our customers asking us at what stage we come in to do the installation. The following information will give you an indication how the shower installation process works.

What stage do we come in?

Once you have purchased your shower(s) and it is onsite your plumber will connect the waste/drainage for the shower tray, fit the piping for the shower rose and mixer on the wall and then your builder fixes the gib to the wall. 

IMPORTANT: Do not gib stop, prime or coat the gib where the shower is going as it can stop the bonding of the shower to the wall. 

At this stage, you or your plumber or builder calls us on 0800 466 53257 and books us to come and begin the installation of your shower. Usually with four or five days’ notice before you need us on site. If you have handy the name or brand of the shower you have purchased our team will be able to easily quote you a price over the phone.

Once one of our team is on site the installation time varies from shower to shower as the more technical showers will take longer to install and fit correctly. Tiled showers will require more than one visit to site as the wall channels needs to be fixed and left to dry for 24 hours before the glass goes in.

Which trade comes first?

Once you have purchased your shower(s) and it is on site your plumber will connect the waste/drainage for the shower tray, fit the piping for the shower rose and mixer on the wall and then your builder fixes the gib to the wall. At this stage, you or your plumber or builder calls us on 0800 466 53257 and books us to come and begin the installation of your shower.  We usually need four or five days’ notice before you need us on site. If you have the name or brand of the shower you have purchased handy our team will be able to easily quote you a price over the phone.

 

How long does a shower installation take?

Once one of our team is on site the installation time varies from shower to shower as the more technical showers will take longer to install and fit correctly. Acrylic showers generally can be fitted in one site visit. Tiled showers will require more than one visit to site as the wall channels needs to be fixed and left to dry for 24 hours before the glass goes in.

 

What should we do to our gibbed wall?

With acrylic lined showers, the gib where the shower enclosure is going onto needs to be just gib, if there is something in the way it can stop the bonding of the shower to the wall:

-       Do not Gib stop

-       Do not Paint 

-       Do not Primer coat

If this has occurred call us and we can tell you how it can be resolved.

 

What area do you cover?

GSI installs showers throughout Auckland and the wider area; from Leigh across to Tapora in the North, down to Miranda and across to Awhitu Peninsula in the South of Auckland. 

 

Can you provide us with a quote?

Not sure of the cost of an installation? We are happy to quote you over the phone, via email or flick us a text and we can price an installation easily.

 

I think my shower is leaking, what do I do?

CALL US! We can quote over email with the help of some photos of your current shower and a quick explanation about what is happening with the leak. One of our friendly staff will create a quote with solutions to solve your leaking shower.

 

Why do I need a certified installer?

A lot of shower companies won’t warrant their product if it is installed incorrectly. GSI takes pride in making sure we are up to date with all current shower installation practices to ensure your shower is installed correctly. We make sure we are certified with all the major brands on the market and give feedback to manufacturers on the shower product we are installing. A copy of our certificates is available on request. 

 

How long after the shower is installed can I use it?

The standard answer to this is 24hours. We need the silicone and glues to dry firm and hard before the shower is used or another trade working over the top of our work. If it is used while to silicone or glue is drying you can run the risk of damaging the installation.

 

 

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